Help Center FAQ

General Questions

Ordering Tickets & Labels

How do I order tickets and labels?

What if I can't find a retailer order form to download?

What is the cutoff time for rush orders to ship same day?

What is the price for tickets and labels?

When will my order ship?

What is the delivery time once my order ships?

What if I accidentally upload the wrong file?

Will I get proofs for approval?

What if I receive the wrong tickets or labels?

How do I change my ship to address after I’ve placed my order?

What if I have my own UPS or FedEx account number?

Do you ship internationally?

Ordering UPC Barcodes and a Company Prefix

What is a UPC Barcode?

How do I get UPC barcodes created?

What is a company prefix?

Amazon FBA (Fulfillment by Amazon) Tickets and Labels

What is Amazon FBA

Are there unique tickets and labels for Amazon FBA?

Can you help me with my Amazon FBA shipment prep?